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Getting Started
General Information
Guides
- Install Recipe: Put OtO in the middle of your lawn, elegantly
- Refer-A-Friend Program
- Setting up an OtO purchased from an unauthorized reseller
- How to set & edit area zones
- Scheduling: Setup and Troubleshooting Guide
- Start Here: How to set up the OtO device
FAQ
Compatibility
- Where can I find OtO's MAC address?
- How high is the apex? How high is OtO's water stream?
- Can I use the OtO app with a tablet?
- Using Galaxy Z Fold 4 with OtO
- Does OtO work with Alexa / Apple Homekit etc.?
- Can I connect OtO to an existing in-ground sprinkler system?
Features
- ★ What do I do with my OtO device in the winter?
- How much data does OtO consume?
- Can I copy & paste zones to different units? Or duplicate zones?
- Weather Intelligence - How does Rain Skip work?
- How to remove OtO from the mounting bracket
- Can I use OtO on other plants, not just my lawn?
Treatments/Solutions
- ★ OtO Subscriptions Automatically Pause over the winter
- Solution Scheduling: Best Practices
- Wi-Fi: Setup Guide
- Odor Eliminator: How to Use and Pro Tips
- Stop the Bites! Tick & Mosquito Control Spray: How to Use and Pro Tips
- How do I prevent backflow?
Purchasing & Shipping
- ★ Shipping Policy & FAQs
- ★ What is your return policy?
- Authorized vs. Unauthorized Retailers & Resellers
- Where can I buy OtO and OtO solutions?
- Where do you ship?
- What currency do you accept?
Product News
Troubleshooting
Daily Use
- ★ My OtO doesn't reach as far any more
- ★ OtO isn't charging part 1
- Battery Troubleshooting Guide
- Why is OtO taking so long to water my lawn?
- Why is my OtO missing some parts of the zone?
- Why does it take OtO so long to water manually?
Setting up
- Can't see any Wi-fi networks in my list in the OtO app
- How do I enable hotspot on iOS and Android?
- How to Transfer an OtO from One Account to Another
- Can't see any Wi-fi networks in my list in the OtO app
- OtO just spins around in a circle when running a zone
- App crashing on zone setup screen