How can we help?
Promoted articles
- How do I edit or cancel my OtO-fill Solution Plan Subscription?
- What do I do with my OtO device in the winter?
- OtO Subscriptions Automatically Pause over the winter
- Where should I put OtO? (Placement guide)
- Shipping Policy
- What is your return policy?
- My OtO doesn't reach as far any more
- OtO isn't charging part 1
Getting Started
General Information
Guides
- ★ Where should I put OtO? (Placement guide)
- Setting up an OtO purchased from an unauthorized reseller
- How to set & edit area zones
- Scheduling: Setup and Troubleshooting Guide
- Start Here: How to set up the OtO device
- Solutions: Setup and Troubleshooting Guide
FAQ
Compatibility
- How high is the apex? How high is OtO's water stream?
- Can I use the OtO app with a tablet?
- Using Galaxy Z Fold 4 with OtO
- Does OtO work with Alexa / Apple Homekit etc.?
- Can I connect OtO to an existing in-ground sprinkler system?
- Does OtO require an external power source?
Features
- ★ What do I do with my OtO device in the winter?
- Can I copy & paste zones to different units? Or duplicate zones?
- Weather Intelligence - How does Rain Skip work?
- How to remove OtO from the mounting bracket
- Can I use OtO on other plants, not just my lawn?
- Weather Intelligence - How does Wind Skip work?
Treatments/Solutions
Purchasing & Shipping
- ★ Shipping Policy
- ★ What is your return policy?
- Authorized vs. Unauthorized Retailers & Resellers
- Where can I buy OtO and OtO solutions?
- Where do you ship?
- What currency do you accept?
Product News
Troubleshooting
Daily Use
- ★ My OtO doesn't reach as far any more
- ★ OtO isn't charging part 1
- Hearing noises from the pipes in your home when OtO is running
- What does deleting my OtO do?
- I can't get 30 feet
- OtO isn't charging part 2
Setting up
- How to Transfer an OtO from One Account to Another
- Can't see any Wi-fi networks in my list in the OtO app
- OtO just spins around in a circle when running a zone
- App crashing on zone setup screen
- How do I know what app version I'm on?
- How to find OtO's firmware version?