OtO Lawn

How to Transfer an OtO from One Account to Another

When transferring an OtO device from one account to another, it's important to note that all zones and data associated with the device will be deleted. Therefore, you will need to recreate zones, set a new schedule, and potentially re-add solutions by scanning QR codes on the new account. This guide will walk you through the steps to successfully transfer your OtO device to a different account.

Step 1: Delete the OtO device from the Old Account:

      1. Launch the OtO app and navigate to the devices page.
      2. Locate the specific device you wish to transfer to another account.
      3. Tap on the device to access its settings.
      4. Look for the option labeled "Delete Device" and select it.

Step 2: Add the OtO device to the New Account:

      1. Log in to the new account you wish to transfer the OtO device to.
      2. Follow these steps to add the device to your new OtO account: How to set up the OtO device

Note: Remember that transferring an OtO device will result in the loss of all zones, schedules, and data associated with that device. You will need to recreate these settings on the new account.

If you encounter any difficulties or need further assistance during the transfer process, please don't hesitate to reach out to our support team at care@otolawn.com. They will be happy to assist you!

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