OtO requires a constant 2.4 GHz Wi-Fi connection for use.
If you have a dual-band or mesh router, sometimes OtO may go offline if your router automatically switches between 5 GHz and 2.4 GHz. In order to resolve this, you may need to create a separate network.
There are a few approaches when it comes to setting up a separate 2.4 GHz WiFi network:
- Using one router, set up a guest network.
- Set up two completely different networks.
- Use two separate routers.
Let’s go into these options in a little more detail:
One Router and a Guest Network
Current routers allow you to set up a “guest network” within the router settings. If you know the username and password login to your router, you should be able to access the settings and set up the guest network with a 2.4 GHz network. If your unable to do this on your own, please contact your router company to create a new guest network.
Two Separate Networks
You can set up two separate internet connections to your single router, one being a single 2.4 GHz connection. Please call your current internet service provider (ISP) to do this.
Two Separate Routers
This is the most complicated option, but it can work. You can invest in two separate routers that pair with your one internet connection. To do this requires proper connection and configuration. Unless everything is properly configured, your IoT devices may not be completely isolated.
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