The OtO serial number looks like this: "oto######"
You may need it to assist with troubleshooting, or identifying different OtO units from each other.
How to find the unit serial number
There are a few different ways to find OtO's serial number:
- Check the sticker under the lid.
- Some hardware versions do not have the serial number under the lid. Instead, you can find the serial number in "About Device" from the device settings menu. If you don't see this option, update your app.
- If the device isn't associated with your account yet, and the serial number is not on the sticker under the lid, you'll be able to see the serial number when you try connecting to the device via Bluetooth. On the Bluetooth add screen (screenshot below), you'll see the serial number that begins with "otoXXXXXX".