OtO Lawn

OtO Subscriptions Automatically Pause over the winter

Since you won't likely need to fertilize or control mosquitos over the winter, we automatically pause all subscriptions over the winter!

  • If you subscribed on or before August 31, 2022 your subscription will be automatically paused by August 31, and will renew again on March 20. You will receive a charge notification 5 days in advance. 
  • If you subscribe between September 1 and 30, your first bottle will be shipped right away, but your next bottle will renew again on March 20.
  • If you subscribe between October 1 and March 19, your first bottle will be charged right away, however, your first shipment will be processed on March 20.
  • If you subscribe on or after March 20, 2023 you will receive your first bottle right away, your subscription will renew every 2 months and will auto-pause by August 30 (total of 3 bottles per season, per subscription).

Please note:

  • You will receive a charge notification via email 5 days before the next shipment is processed
  • You can cancel at any time
  • If you do not want your subscription to pause, simply send us an email to care@otolawn.com

OtO_Annual_Subscription_Program_2023.jpg

FAQs

It doesn't look like my subscriptions were paused?

If you paused your own subscription before September 1, we assumed this was your desired restart date and have left it as-is. Please email us at care@otolawn.com if you would like us to switch you to the regular March 20 schedule OR refer to the "Manage your OtO Subscription" email to access your personal portal via your Subscription Access Link.

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