OtO Lawn

When will my order ship?

You can purchase your OtO device or any OtO Lawn Care Solution from our website.

Shipping update as of September 17th, 2021

Exciting news: the backlog is thinning out.

✈️ To address these long delivery timeframes, we’ve made a significant investment in our shipping and production process – including air shipping parts when normally they would be sent via sea.

👨🏻‍💻 We’re also scaling up our customer success and marketing teams to help address questions and set our customers up for success.

🧑🏻‍🔧 We have staffed our entire assembly line, which means we now have all the operators we need to maximize production.

✔️ We have made considerable improvements to the assembly line and production process to ensure the highest quality standards are met when each unit is built.

Here's what to expect over the next couple of weeks:

Order Date Estimated Ship Date
June 5 - June 15 EOD September 17, 2021
June 16 - Aug 25 EOD September 24, 2021
Aug 26 - Sept 17 EOD September 30, 2021

 

For any orders submitted after June 21, 2021, we are projecting a lead time of approximately 9 weeks from the date the order was placed.

Our goal is to continue ramping up production as quickly as possible and we will continue to keep you in the loop as production progresses.

As always, please reach out if there’s anything we can do for you in the meantime. We’re as excited for you to get your device as you are, and we’re sure you’ll find it was worth the wait.

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Comments

  • Avatar
    Brian Beland

    Hello,

    Are these lead times still accurate as of July 2021?

    Thanks.

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    Madeleine Lee

    Hello Brian! Yes these shipping timelines are accurate and we try to keep this article as up to date as possible. Please let us know if you have any other questions!

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