I can't get 30 feet / Troubleshooting short reach

OtO can reach about 30 feet with the right conditions. Here's how to troubleshoot short reach issues and maximize OtO's reach.

How far does OtO reach?

OtO does not have a pump inside, therefore it's max reach is highly dependent on your home's water pressure. However, it is not the only factor on your device's reach. There are several other influences to keep in mind:

• Municipal water supply, how many homes are sharing the same supply as well as your distance from the supply
• Your home's elevation
• Your home's plumbing system including pipe size and material and pressure regulators
• The accessories leading to OtO including the hose and any splitters, backflow valves or connectors

As a result, measuring your home's water pressure is a good baseline to guesstimate how far OtO will reach, but it doesn't tell us the full story.

Instead, you can use the table and graph below to estimate how far your OtO will reach with a given water pressure (measured at hose-end). Note that you are most likely to get a maximum reach somewhere near the average for a given water pressure.

The average household in the USA and Canada has between 40 and 80 PSI.

If the water pressure is too low, it can lead to poor performance of plumbing fixtures, like weak showers and slow-filling toilets. On the other hand, if the pressure is too high (i.e. greater than 80 PSI), it can stress the plumbing system and potentially lead to failures and leaks.

What you need to maximize reach

In order to maximize OtO's reach:

• Your water source (spigot) should be open all the way.
• Use only a heavy duty rubber hose that is 5/8" or better yet, 3/4". Narrow or expandable hoses will restrict the water flow, limiting your reach.
• Avoid unnecessary connectors, splitters, coils or bends in the hose. Any restrictions to the water flow will limit your reach.

What if I can't get 30 feet?

There are several factors that influence how far OtO is able to water. Consider the following in order to reduce water pressure and flow rate loss:

1. Check that the water source (spigot) is turned on all the way. 
2. Ensure there are no kinks or sharp turns in the hose.
3. Remove any quick connectors or other objects that may cause restrictions along the line.
4. Keep hose short. We recommend a hose that is less than 50 feet in length.
5. Use a wider hose. We recommend a high-quality hose with an 5/8 inch ID or greater.
6. Check your water pressure. Review the table above to understand how water pressure affects maximum reach.
7. Check your home's pressure regulator

How can I increase my water pressure?

You can sometimes increase your home's water pressure at your pressure regulator.

Check out the video below to learn how to do this!

Learn more

• Learn how to choose the right hose to use with OtO
• Learn what to do if you reach is decreasing over time